Waris Ahluwalia, the Sikh actor who was not allowed to board an Aeromexico plane to New York from Mexico City because he was wearing a turban, has accepted the apology issued by the airline.
The Indian/American actor, designer, and model was on his way to New York City when he was kicked off his flight after refusing to remove his turban in a security screening.
According to Ahluwalia, the airline staff told him to buy a ticket from a different airline when he refused to take off the turban. He then posted a selfie with the ticket on Instagram with the following caption:
He told CNN: “I was upset, I had anxiety, I was shaking, I did not speak,” Ahluwalia told CNN. “And then I realized, clearly, they have not been trained properly. I knew yelling will not do anything. It is about education and the policy.”
CNN reported the Sikh coalition as saying that the airline has apologized for the incident, and has promised to improve training for staff on how to treat passengers with religious headwear.
Ahluwalia stayed in Mexico so he could talk to Aeromexico officials, and they have agreed. According to a post by the Sikh coalition, the airline has issued a directive to the staff regarding the religious significance of the turban.
The coalition said that the airline “plans to make a formal request to the TSA and the Mexican government to implement religious and diversity sensitivity training regarding screening of passengers with religious headwear into its airport security training curriculum.”
Ahluwalia landed on New York on Wednesday. Before the flight, he posted a photo of himself with two pilots, saying: “Thank you @aeromexico for understanding the importance of religious and cultural tolerance. I am happy we were able to work together to come up with a resolution. (See link in bio for more details.) #lovenotfear#fearisanopportunitytoeducate.”